Byrsa (operated by Tritux) is committed to protecting your personal data. This policy explains what we collect, why, and your rights under the GDPR and applicable data protection law.
Who We Are
Data controller: Tritux, operating under the Byrsa AI brand. Registered address: Tunisia. Contact: [email protected] — Tel: +33 7 44 09 56 41.
Data We Collect
We only collect data that is strictly necessary for the stated purpose. We never sell your data.
- Website analytics — Anonymised page views, device type, referral source — via Google Analytics 4, loaded only after your consent.
- Demo requests — First name, last name, professional email, company, job title, sector, and optional message submitted through our booking form.
- Contact — Email address and message content when you write to [email protected].
- Technical data — Anonymised IP address, browser type, and access logs — collected automatically by Cloudflare for security and performance.
Purpose & Legal Basis
| Purpose | Legal Basis |
|---|---|
| Schedule and manage product demos | Art. 6.1.b — Pre-contractual |
| Respond to contact requests | Art. 6.1.f — Legitimate interest |
| Website analytics and performance | Art. 6.1.a — Consent |
| Security and fraud prevention | Art. 6.1.f — Legitimate interest |
Cookies & Analytics
We use Google Analytics 4 (GA4) to understand how visitors use the site. GA4 is activated only after you explicitly accept cookies via our banner. IP addresses are anonymised. You can withdraw consent at any time using the "Cookie Preferences" button in the footer.
Third-Party Services
We use the following sub-processors:
- Google Analytics 4 — website analytics (EU data processing agreement in place)
- Cloudflare Pages — website hosting and CDN
- Google Calendar — demo appointment scheduling
- Formspree — demo request form processing
Your Rights (GDPR)
Under GDPR you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Request erasure ("right to be forgotten")
- Object to processing based on legitimate interest
- Request data portability
- Withdraw consent at any time, without affecting prior processing
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
Data Retention
Demo request data is retained for up to 3 years from last contact. Analytics data (GA4) is retained for 14 months. Technical logs (Cloudflare) are retained for 30 days. You may request deletion at any time.
Contact & Complaints
For any privacy-related question, contact us at [email protected]. If you believe your rights have been violated, you may lodge a complaint with your national data protection authority (CNIL in France, or the relevant authority in your country).
Policy Updates
We may update this policy when needed. Material changes will be indicated by updating the "Last updated" date at the top of this page. We encourage you to review it periodically.